Usually love the experience we have on the dental side, but the experience on the ortho side is hit and miss. The Asian orthodontist never greets you, he doesn't explain what he's doing when he sees your child, he acts like you're not even there. He only speaks to the technician that is working on your child. Recently there is a new orthodontist, I'm not sure if he is permanent, but he is so much more informative. He greets you, explains what is happening. So much more peace of mind for a parent.
We have started this process and I feel stuck until we finish the entire process. Wish I would have researched other orthodontists before starting here. We will still go to the dental side, but I'm not sure if I will return for any other children that may need ortho care.
Giving a 6/10 because of the new orthodontist. Would be lower if it were the same orthodontist.
Thank you for taking the time to let us know about your experience, we do not take your comments lightly and appreciate your feedback.
We are some excited that you liked Dr. Plewe, reassured he will take great care of your child moving forward with their orthodontic care. He is our new Sacramento Region Orthodontist serving both Elk Grove and Land Park locations. Surfside is thrilled to have him here!
If you have any additional comments or concerns, please email me at [email protected]