I always enjoy my visits at Southwood Drive. Everyone is so friendly, we are pretty much on a first name basis there. That is our Home away from Home. LOL I know all my dogs are in the best of hands when they are there. And bless their hearts Dr Penn and Dr Ashburn probably expect my after hours and weekend calls and they are always friendly on the phone. They call me back quickly and make me feel so much better after talking to them. Thanks for all you guys do for us.
We have always trusts Southwood,, Dr. Penn and Dr. Ashburn and the staff. to take the best possible care of our kitties. Once again our fur baby was given t great care and returned to us healthier and happy. We cannot recommend this practice any higher.
The staff was friendly and explained the procedure. We got a call from Vet during procedure to tell us how our fur baby was doing. Staff called back promptly to let us know we could pick him up. Thank you very much.
My dog came in for surgery to remove a growth on her back. I was extremely nervous, but Dr. Penn called me before and after the surgery. She recovered quickly and is back to her old self. I also had some lingering questions post surgery and the front desk ladies were attentive and helpful.
Very happy with the results of the dental procedure. The Vets here are fantastic. However, I dropped my dog off at 7:30 AM and was told he’d be ready in about an hour. After 2 1/2 hours passed I began to worry so I called to check on him because I hadn’t heard anything. I was then informed the Vet called in sick and Sammy wouldn’t be receiving his procedure until after 1 o’clock when the other Vet came in and he would not be ready to go home until after 5. I don’t understand why I was not contacted and informed of this. That was very disconcerting and unprofessional.