I always enjoy my visits at Southwood Drive. Everyone is so friendly, we are pretty much on a first name basis there. That is our Home away from Home. LOL I know all my dogs are in the best of hands when they are there. And bless their hearts Dr Penn and Dr Ashburn probably expect my after hours and weekend calls and they are always friendly on the phone. They call me back quickly and make me feel so much better after talking to them. Thanks for all you guys do for us.
I always have great customer service when bringing our Jack Russell into the Southwood. I like being able to drop her off at 7:30am for her check up and able to pick her up at noon. It makes a working fur-momma's life easier! :-)
We have been using Southwood Drive Animal Clinic since a small kitten showed up at our front door on July 4, 2010. We were told the best way to rid her of fleas, what was best to feed her, gave her shots, and when the time came, she was neutered. At 3-1/2 years of age, Cracker (short for Firecracker) began having seizures. The vet worked with us to come up with a medication to control the seizures. She has been seizure-free for almost 3 years now with medication prescribed. Almost 3 years ago, another calico cat showed up and started visiting with my husband while he was sitting on the patio. Before long, he was feeding her and she consistently showed up for breakfast and dinner. Of course, before long we took her for her shots and had her neutered. She has never offered to go outside again. The staff know both Cracker (our cranky calico) and Peaches (who loves everyone) and take wonderful care of them when we take them in for treatment or to board them. I will recommend the Clinic to anyone looking for a caring vet and staff.
We have used Southwood Drive for over 22 years. Never did I have a bad experience with anyone there. After we moved to Nacigdiches we continued to bring our pets there. When we had to put our Molly down we took her to Dr. Doug because we felt like he was family to us and our dogs. When Dr. Doug retired and we had to go for some reason we saw him when he was wirking or Dr. Penn. they are very caring, kind and dedicated to their pets. I have now moved and I had to carry Sophie to someone new to get her shots and I told her we wern't going to see Dr. Doug but she would be ok and she was.
I highly recommend All those at Southwood Drive Animal Clinic.