When I made the appointment for myself and my daughter i wish i had been advised our hair would be cut by a new talent stylist.
Both my daughter and I are not happy with our cuts. I have curly hair and the stylist cit my hair as if it were straight, I have long pieces that were missed thru out and the layers don't seem to work with my curls.
My daughter wanted her hair shaved around the back and sides and the stylist talked her into shaving about 2" around the sides and down into a "V" at the back. I asked a few times for the sides and back to be shirter and for it to be blended in similar to how men have their hair cut and leave her hair long on the top. The stylist told me that the way she had dine it would be more feminine.
So now... I will be taking my daughter to another salon to get her hair cut the way she wants and I will have to wait for my hair to grow so I can get mine fixed as i can't afford to loose anymore length.
Natasha, all of our work is fully guaranteed. We would be so happy to have you back so that we may work with you until you are satisfied. Our New Talents program is meant to provide new stylists with the opportunity to work on guests while they are mastering their craft. Please contact our Communications and Guest Services agents at 403-270-7333 so that we may address your concerns and work with you to achieve your desired results.
Thank you! We look forward to hear from you!