My stylist is great. I cannot complain about my hair. And this was not my first visit. I have been to other Aveda salons in other places. Usually at higher end Aveda salons, you are offered extra little treats such as Aveda tea, hand massages, hot towel wraps for conditioning and complementary makeup repairs. This salon has offered none of these. And offers nothing out of the ordinary. For the amount of money spent, one tends to expect little luxuries. While the styling services are very good and I will continue to be a customer, if you are looking for a relaxed and pampering experience there are other choices in town. I find this salon rather loud, uncomfortable, rushed, crowded, factory like and boring.