Walked in to this salon without an appointment, but owner Quy took me right away. I had a previous cut from a discount salon (Great Clips) that was just AWFUL! I had been waiting about 2 months so I could remedy it. I have very thick, short hair and it's hard to find a stylist who knows how to deal with it. Quy looked at the photo of the style I wanted and went to work. I couldn't believe how much hair she was able to remove to thin my thick mop! I can honestly say this is probably one of the first times I have actually walked out of a salon with the cut and look I had in mind when I walked in! I also purchased recommended conditioner and styling products to maintain my look.
And I have to mention the hot towels placed behind my neck for my shampoo/massage, and also wrapping my hands during my cut. SO relaxing!
My only criticism would be the cost: most expensive haircut I've ever had! But I have to say: you get what you pay for, and Quy provides outstanding service and she is a great stylist. If you're prepared for the expense of a perfect cut and want some pampering, this salon is for you.