Reviews

Tamalpais Pet Hospital

4 stars Customer since 2018

Friendly staff. Doc answered all my questions. By the end my new puppy was wagging his tail and quite happy.

5 stars Customer since 2000

Always great service. While the veterinary expertise is what's most important and that's always top-notch I so appreciate how sweet the entire staff is to my doggies!

2 stars Customer since 2018

I like the service, generally. The doctor was nice and prompt and had obviously years of experience, and nurses were polite and knowledgeable. What soured my experience was the following: I was recommended to buy an ointment to help with my dogs's calluses. The nurse opened an already used jar of that ointment to show me how to apply it. About a 1/4 of the ointment was missing in that jar before she applied it to my dog. She applied a small amount so it was obvious the jar had been used previously to probably demonstrate to other patients how to use it. At checkout, another nurse (or staff more generally) sold me that very same ointment that they had used to show me (and show others, obviously as a 1/4 of it was missing) and charged me $30 for it as though it were brand new. When I asked her why won't they give me a new package, she replied that this is how they do things: they sell they one they have used already. I didn't make a big deal out of this (e.g. I didn't try to explain to her that the package had been opened already before it was used on my dog) because life is too short to make big deal deal out of being charged $30 for a 3/4 ointment.

That was the disappointing end to my visit.

5 stars Customer since 2000

Dr. Redfield is fantastic!

5 stars Customer since 2017

I worked with Dr. Andrew Johnson to resolve a behavioral issue with our kitty. Andrew Johnson ruled out any health problems and gave us steps to make our kitty happier.

5 stars Customer since 2018

It was a pleasure. Diego is happy now.

5 stars Customer since 2018

Wonderful clinic! Everyone is so thoughtful and attentive. They even called the next day to check on our Kitty.

5 stars Customer since 2010

I attribute Gracie's survival of canine flu and pneumonia to the extraordinary care she was given by Dr. Redfield and the Tam hospital staff.

She has fully recovered and this 14.5 year old dog is back to her old self.

The odds were against her making it, but odds are meant to be beaten and that was the mission of the Tam Pet hospital team.

On scale of 1 to 10, I give them 10 barks!!

5 stars Customer since 2008

Dr. Haevernick is one of the most compassionate people I have ever met. While my interactions with his staff are inconsistent (some are terrific, other times I'm frustrated that calls aren't returned), I trust him and appreciate the care he provides to my dog and the responsiveness he has toward my questions and concerns. It is because of him that I give his clinic five stars.

5 stars Customer since 2008

My dog,Rhett, had a partially dislocated shoulder. It was put back in place. He felt better and stopped limping right away.

He is doing well. Doesn’t like being on a diet, but who does.