92.3% would refer friends and family to us

5 stars Customer since 2017

Tech and shop foreman very professional would give this place of business five stars.

5 stars Customer since 2017

First time using T&K. My main mechanic referred me to them for transmissions issues. They were great from the moment I walked in. I had to leave my car overnight and the owner offered to take me where I needed. Honest shop, which is difficult to find in this industry. Although I hope not to need to use them again, I definitely would and would recommend them to friends.

5 stars Verified customer

Referred to T&K by another repair shop and found T&K to provide excellent service performed in a prompt manner at a reasonable price. Will use T&K for future repairs.

5 stars Verified customer

Incredibly thorough work and consistent communication on status of the work.

5 stars Customer since 2017

Great customer service and friendly staff!

5 stars Customer since 2017

All of my transmission work for all of our vehicles will be going there.

5 stars Customer since 2017

Excellent service. And a reliable group of mechanics. I'm so pleased with these guys. Highly recommended it. Thanks.

1 stars Customer since 2017

Good afternoon! I wanted to send you an email about the experience I had at T&K Automotive, as I will not be going back. I followed the instructions on the coupon book, I made an appointment online, inputted my cars information, and selected 3 days/times that would work. I read were they stated each service takes an hour. I arrived 5 minutes early for my appointment time, and I left after being there for an hour and 37 minutes. My car did not go back for service for 23 minutes after my arrival. The gentleman that assisted me was quick to tell me that the coupon value was for a standard oil change and the price would go up since I had a vehicle that had full synthetic, not a problem, I read that in the details ahead of time. He then informed me it was taking longer due to the filter being apart of the 5% of filters they do not stock and was coming over from another store. If that is the case, what is the point of entering my information if you do nothing with it.

In the end my total was approximately $60, and I will not be going there and instructing others to not go as well. I will stick with going to places I know treat their customers much better, and do not take near this amount of time and only pay $8 more.

Also - I received a call from one of the employees there and was asked to take down my review, and that I would be provided with a full refund. I took down my review on facebook but have yet to see my refund and yesterday my car beeped informing me that my windshield wiper fluid was low. Apparently that was a forgotten about service as well.

5 stars Customer since 2017

Professional, courteous and efficient.

5 stars Customer since 2017

Raz is very helpful. Explained work in detail.

Also in Addison

Veterinary

Valwood Animal Hospital

5 stars 54 reviews

94% would refer friends and family to us

Heating and Air

Boone's Heating & AC, Inc

5 stars 339 reviews

Cody has always been truthful about our situation. We've known him for many years and it's always nice to have an AC/Heating guy who knows his stuff handle our problems.
Read More …