Reason for Rating
Factors that lowered Tanner Transmissions, Inc.'s rating include:
* 22 complaints filed against business
* Failure to respond to 12 complaints filed against business.
* One complaint filed against business that was not resolved.
* BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification.
jim Wright is not a customer of Tanner Transmissions and is using this review site for an editorial comment. Factually, the bbb review process is over a three year period and when you do the math for 10 stores the complaint rate is less than 1 per year per store. Additionally, as a non-member of the bbb, I have no interest in using them to respond to any customer concern and by not using their process I automatically am assigned the lowest rating.