I've been going to Tarver Hill for over a year now. from the moment I walk in the door, I am greeted with a smile on the face & offered something to drink. the shampoo girl and I had a very good conversation & wonderful head massage. I think the best I've ever had! the stylist, was very nice and understanding. They answered all my questions and concerns, in a very patient manner and that means a lot to me. I did tip 20% to thank them for doing that.