90.5% would refer friends and family to us

1 stars Customer since 2015

Taxes not done in reasonable time

5 stars Customer since 2017

It was a very pleasant experience you were on time and did a good job maybe the price just a little high but good work is always worth the money

1 stars Verified customer

She didn't talk to me about doing my taxes I told her I did it myself I thought it was wrong cause I don't know how to itemize but it was the same if I did it my self so it was a waste of time and money that I don't have

3 stars Verified customer

Having been a client for about 10 years now, I miss the individual service that you used to provide. I do not like having 3 different people call me to request information or ask me about my return or meeting with 3 different people when dropping off or picking up. Income tax is a personal aspect of one's life, receiving that feeling back from those preparing the return is important to me.

I called several times to ensure that documents had been received and that all documents would be prepared. I was assured that they would be at my pick up time. When I picked them up, the person explaining/reviewing the return was not completely knowledgeable or familiar with our circumstances, which was unexpected since, like I said we've been clients for almost 10 years. She did not know specifics about our rental property and was not able to answer questions pertaining to it. Further, a document/form wasn't complete was because your employees stated they needed to see our previous year's return, which should be on file. I assumed this was known and they would pull it for reference and have the documents prepared.

While we will give you one more chance next year to prepare our taxes, simply because you are familiar with our situation, we would request more individualized, personal service with just one representative for the entire process. Thank you.

5 stars Customer since 2014

As usual - great service, easy in and out, friendly and helpful staff; would recommend to anyone I care about

4 stars Customer since 2014

Steven Vogt has prepared our taxes for the

past six years. After using other high profile

preparers S V has been knowledgeable,

accurate and personable.

We highly recommend and will recommend

friends.

4 stars Customer since 2014

Steven Vogt has prepared our taxes for six years.

After using other high profile preparers, we received

the most knowledgeable, accurate, efficient

and personal service here.

We highly recommended.

1 stars Verified customer

Not professional, too much papers in this digital world. Very old school.

The interviewer did not seem to understand the tax form at all. I never get chance to meet with Steven and Interviewer does not have good knowledge about Taxes.

I asked for how much tax filling will cost me and interviewer told me that go to his website and figure out yourself.

5 stars Customer since 2014

Every year it's an experience that makes me come back the following year, great people!

5 stars Verified customer

Professional service with great results.