94.8% would refer friends and family to us

4 stars Verified customer

I had an appointment with Dr. Tran, had to wait about 35 mins

No explanation, eventually I got seen by Dr. Green.

I was happy with Dr. Green but never saw Dr. Tran and nobody told me why I didn’t get to see her.

They also forgot to send my prescription to the pharmacy. I hope the office manager cares to see and read these reviews.

Tayani Institute - Laguna Hills replied:

Thank you for your honest review. Dr Green has been filling in for some of our other doctors and taking on their patients on busy clinic days to keep the extra wait time down or when there is a doctor that calls out that day. If you still have not received your preion, please call 949-489-2218 and ask for Julia our scheduling manager and she can help you. Thank you.

1 stars Customer since 2022

Kept my two pair glasses to fix and waiting to someone call

Me but it is almost 20 days no news.

Tayani Institute - Laguna Hills replied:

Hi Besmella, I'm very sorry for the long wait time. Our optician in Laguna Hills, Jovanna has tried contacting you. If you can please call her back or call our office 949-489-2218 and ask for her. Thank you!

5 stars Customer since 2022

Everyone was so nice, friendly and knowledgeable in what they were doing. They made me feel very comfortable. Thanks for the kindness.

5 stars Customer since 2014

This office staff goes out and above all expectations to give you great and professional service.

2 stars Customer since 2022

Your optician Danica was very pushy not helpful at all unlike jovanna.

I will be going to your Laguna hills from now on

5 stars Customer since 2022

Excellent service easy and quick staff very helpful and attentive on your needs and inquiries...100% recommend to my friends and family no long wait...

5 stars Verified customer

The professionalism in the office is outstanding!

5 stars Customer since 2015

Very friendly and efficient service

5 stars Customer since 2016

Thanks

5 stars Customer since 2022

Everyone there was very professional and personable. They took the time to answer my questions and the service was excellent.

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