Yesterday I called because the frames on my blended lenses broke. The optical department got me in immediately and Michael Sellarole answered all my questions and concerns plus found another frame that would accommodate the lenses.. This was important as I was leaving to go out of town in a few hours and needed my glasses.
I have been a patient with Tayani (Dr.s Mulick & Josen plus the optical dept.) since 2016. My only negative feedback is the lack of tortoise shell frames. I wish the selection offered half as many tortoise shell, light & dark, as they have black frames.
I told Michael and she stated that he is in the process of reviewing this situation so hopefully when I get new glasses and frames this year your selection will offer more choices.