Taylor Auto Care
Automotive
5331 Summer Ave.
Memphis,
TN
38122
(901) 396-3690
Mon - Fri: 8:00AM - 5:00PM
Sat: 8:00AM - 12:00PM
Sun: Closed
About
Complete Auto Care/Repair - Import & Domestic. Financing Available - Good or Bad Credit Late/Early Drop Off FREE Towing with Major Repair Service FREE Check Engine Light Diagnosis Se Habla Espanol
Services
- AC Recharge
- Alternators and Starters
- Asian Repair
- Auto Glass
- Batteries
- Brake Repair
- Brake System Repair
- Brakes and Mufflers only
- CV & Drive Axle
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Four-Wheel Drive Repair
- Fuel Injection Diagnosis and Repair
- GM Factory Trained Specialist
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- New Tire Sales
- Oil Change Facility
- Oil Changes
- Passenger Tire Service
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Transmission Only
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
- Spanish
Insurance
- Most insurance accepted
- Most extended Warranties accepted
Payments
- American Express
- Cash
- Debit
- Discover
- Financing
- Mastercard
- Most Fleets Accepted
- PayPal
- Visa
Staff
Jennifer Williams
Certifications & Memberships
5 stars John W Featured review
Perfect service. It was fast, honest and fairly priced. I couldn't have been happier!
Thank you Mr. Wise for taking the time to review us. We always love to hear what our customers have to say. We pride ourselves in customer service.
5 stars Allen P Customer since 2017
As always the service was excellent. Job Well Done.
5 stars Edwin S Customer since 2014
Always friendly with quick service makes for an easy and enjoyable encounter!
5 stars Matt C Customer since 2017
Great as always
4 stars Wade S Customer since 2017
I was pleased with how easy it was to both get a quote and schedule an appointment. The staff was friendly and gave a th ... Read More
5 stars Vernica B Customer since 2015
Service is always excellent!
5 stars Anna V Customer since 2017
Quick service, great pricing, great work!
Thank you so much for taking the time to review us. We value what our customer's think and appreciate any feedback given. We look forward to helping you with all of your car care needs.
5 stars Tommy V Customer since 2017
What a great team. Very friendly and informative. Treated every customer like an individual. We'll definitely be taking ... Read More
Thank you so much for taking time to review us! We treat every customer like part of our family. We look forward to taking care of your car care needs now and in the future. Go TIGERS!! :-)
5 stars Monica J Customer since 2017
Very nice an sweet pple have done great work on mi truck
Thank you for taking the time to review us! Glad we could get your baby back up and running for you. We look forward to helping you with your car care needs in the future.
1 stars John K Customer since 2017
Despite Ranking the highest in google stars upon an internet search; the service was quite contraire. Having worked on c ... Read More
First and foremost we at Taylor Auto Care strive to do our best and keep customer satisfaction our highest priority.
Invoice was written at 8:15am with customer complaint and self diagnosis. We took you in as a traveler immediately and put you ahead of work already scheduled. Vehicle was at operating temperature of 210 degrees when brought into the shop. Our technicians proceeded to run vehicle to verify customer's complaint and self discovery. Once technician was satisfied with issue, technician also found bad coolant temperature sensor. Repair order was approved for work and parts were ordered. Due to circumstances out of our control parts do take 20 mins on average for delivery.
As anyone in Memphis knows we have had heat indexes above 105 degrees for almost a week. We had to allow the vehicle to cool down to avoid burning or injury to our technicians. Per the manufacturer's labor guidelines, the thermostat calls for 2.2 hours, the coolant temperature sensor calls for .6 and the coolant flush calls for .7 which is a total of 3.5 hours of work not counting diagnostic and time for parts once customer approves order. You checked out at 12:15pm, which would be 4 hours you were here. You were only charged for 3 hours of work. So it would be safe to say that we don't take advantage of people, much less ones that are travelers.
We wish you the very best of luck on your musical journey.
5 stars Jerry D Customer since 2015
Service could not have been any better than what we received. They are so friendly and helpful. It didn't take any time ... Read More
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