When you are a woman, and your knowledge of auto repair is limited, it is easy to be sold services that are not needed. This is NEVER done here. The staff is friendly, honest, and genuine...looking out for the needs of my car so I'm getting the best care, at the best price. I feel I would have been left on the side of the road had they not taken the time to be proactive and make repairs as I need them. The people and service are the best and that's a wonderful combination!