very unpleasant experience with new hairstylist! been coming there forbuears but my usual stylist was booked.
Heather started out by literally pulling my hair out as she combed my hair. told me it was knotted. showed her a picture of how I want my hair done and it didn't look anything like the picture . she had an attitude when I asked her to fix it. she did not make an effort to speak to me the entire time I was there. I had to ask her to texturize my hair myself, nor did she flat iron it. when I told her the haircut doesn't look like the picture she rudely stated that's not u and that my hair is thin in front.
She needs to take some courses on how to speak and communicate with consumers.