94.3% would refer friends and family to us

5 stars Verified customer

A very professional, pleasant, and high quality place.

5 stars Customer since 2017

DIANA IS EXCELLENT.

PROFESSIONAL, SOCIAL, TALENTED, AND EFFICIENT!

5 stars Verified customer

Mira was great. I saw her for a bikini wax. She was professional, easy to talk to, and didn't make me feel self-conscious. I had a lot of questions and she answered them all honestly and patiently. Will definitely see Mira again!

5 stars Verified customer

Betty is always kind and courteous to my needs. She is very skilled at what she does and I've never had the pleasure of working with such a talented stylist.

1 stars Customer since 2017

My massage was fine. Not great. It did not relieve any of my tight muscles a day later. The facility is horrible and outdated. The staff at the upstairs welcome desk weren't terribly friendly. The woman who checked me in at the spa was nice and so was the masseuse. The woman who checked me out to pay my bill was a total bitch. I had no idea where to go to pay or where to tip or anything because it was my FIRST TIME there and she acted like I should know and spoke to me in such a condescending way. I will never come back to your spa and I will tell everyone how awful it was and how there was no value for what I paid.

Teddie Kossof Salon Spa replied:

Jenny, thank you for your feedback, we would appreciate the opportunity to speak with you directly. A manager will be contacting you shortly.

4 stars Customer since 2016

I had a great experience at Teddie Kossof Salon! Although there was an initial mixup with my name, the girl who checked me in quickly fixed it in the system and took me to meet my stylist. The man who shampooed my hair was quite pleasant. Once in the chair, Jason listened to how I wanted something that could easily be managed and understood that my hair is usually thrown up into a pony due to my work. He asked if I was ready, then cut off the necessary inches and went to work giving me long layers. We had a lovely conversation and the next thing I knew, my hair had been transformed into something amazing! Can't wait to visit again, though Jason knows it might be a while before I do.

Teddie Kossof Salon Spa replied:

Hi Jennifer, Thank you for taking the time to share your experience. We are so happy that the mix-up was resolved and that you enjoyed Jason's service. We look forward to your next visit. Don't forget about all the services we offer, have you tried our spa? Maybe a mani/pedi? We can offer you 25% off services you've never tried. Take care! - Alan Kossof

1 stars Customer since 2016

If u look at my appointment comments I said I like my hair long n curly

In discussing how to cut With Cheryl (who I liked and was very nice) iI said I like it long but recognize there's a balance.

She said ok I won't take off so much.

Out came the buzz cut shears. Haven't seen those on my head in 20 years.

Shortest haircut in 25 years. WTF?

Thought I'd try Teddys again after about 20 years.

Person I made appt with had left for Day

No one shows for 8 minutes to wash hair

See above

Still a production line feel for me

Oh well. Must A been an off day

Happy Holidays!

Teddie Kossof Salon Spa replied:

Rich, we are so sorry to hear this report. Cheryl takes great pride in her work, but obviously, in this case, she failed to listen to your requests. We'd like to reach out to you directly to apologize. Please take our call. A manager will be in contact shortly.

5 stars Customer since 2000

Anna was great and made me feel and look good

Teddie Kossof Salon Spa replied:

Thanks Rose! Anna is so friendly and takes great care with clients! Hope to see you soon!

3 stars Customer since 2015

I don't like one thing short time to cut my hair about 15 to 20 minutes I think for $65 that is short time.

Teddie Kossof Salon Spa replied:

Hi Barbara, Sorry if you felt rushed on your last visit. Depending on the stylist, its very well possible that they can be swift with their work. We will work to slow things down... We appreciate your feedback and hope to see you in the future.

5 stars Verified customer

As always I had a wonderful experience. Everyone was timely, pleasant and attentive. And my hair looked great, thank you Augustine!

Teddie Kossof Salon Spa replied:

Thank you for your positive feedback! We appreciate your business!