When my puppy Brinkley knows he's going to see Grandma Dawn, for his grooming, he gets all excited, and has a Grand ole" time. The nice thing about how Dawn operates her business, is that the dogs are not put in little crates, and are able to walk around freely !! When we go to pick up , our precious baby, I'm in total awe, as he looks like a show dog, he's just beautiful. Thank-you Grandma Dawn.