Reviews

TEXAS AIR DOCTORS

5 stars Customer since 2018

Wish I had you guys come by 5 years ago. Tech was professional, quick, thorough, and efficient.

TEXAS AIR DOCTORS replied:

Thank you, Dan. Sounds like your experiences may have been less than stellar in the past. I am glad we could help you. Thank you for your business and thank you for your review.

5 stars Verified customer

Very friendly and knowledgeable! Already referring family!

TEXAS AIR DOCTORS replied:

Thank you! We appreciate your business and your review AND the fact that you were sufficiently impressed that you are now referring your friends and neighbors.

5 stars Customer since 2018

Absolutely the best experience we had with an a.c. company in a really long time.

The customer service was fantastic from the beginning. The dispatcher was friendly and seem genuinely concern. She did everything she said she would do and within hours (not days) we had a technician at our door. Technician was professional, knowledgeable, courteous, friendly and very thorough. We trusted the information so much that we purchased the excellent maintenance plan. Pricing was very reasonable. So happy that we have found a home.

Thanks again for the peace of mind your company has restored.

TEXAS AIR DOCTORS replied:

Thank you, Janeese! You've made a good choice in becoming a Mustang Club VIP-it provides the best maintenance for your HVAC Systems and we all know the maintenance saves energy and extends the life expectancy of any mechanical equipment. I am so glad we could be of service.

5 stars Customer since 2018

Knowledge technical friendly

TEXAS AIR DOCTORS replied:

Thank you, Tom. I am glad we were able to help you.

5 stars Verified customer

I called Texas Air Doctors for a second opinion about my furnace. I switched companies on the spot. The work Jeff and the install team Mark and Anthony did to get a new furnace in was exceptional. They are great and look forward to working with them again!

TEXAS AIR DOCTORS replied:

Thank you! We're very proud of Jeff, Mark & Anthony. They are very attentive to detail and most personable.

5 stars Customer since 2017

They know their stuff and the staff goes above and beyond.

TEXAS AIR DOCTORS replied:

Thank you! You don't know how much we appreciate your business. And your review. It's is always nice to know the things we are doing make our customers happy.

5 stars Customer since 2017

Great job.

TEXAS AIR DOCTORS replied:

Thank you, Derrick. We appreciate you business and your review.

5 stars Verified customer

We bought a house with an existing gas fireplace. Mike came to check our gas fireplace and make sure it was safe. He arranged the logs correctly and checked everything. He was personable and patient as he answered our questions. I would definitely call them again.

TEXAS AIR DOCTORS replied:

Thank you for your review and your business. I am glad we could be of assistance. Mike knows his business.

5 stars Customer since 2017

So far more than pleased with service appointments, service plan and employees. The young lady who answers phone and books appointments is excellent. Brian who serviced my gas fireplace is excellent. Seems like a well-run, professional company and one of the few that really cares these days. Most others act they they are doing me a favor :-(

TEXAS AIR DOCTORS replied:

Thank you, Dan. Deandra answers our phones and is very friendly with and intent on helping our clients. Brian . . . What can I say besides the fact that Brian is a star in our organization. He does care and it shows. Thank you for your business, Frank.

5 stars Customer since 2017

The technician was on-time, courteous and well knowledged.

We would highly recommend Texas Air Doctors.

TEXAS AIR DOCTORS replied:

Thank you, Harold! I'm very proud of our team, we keep getting reviews like yours that compliment the courtesy and knowledge of our people. I wish I could take credit for it but its just that they are very engaged and customer service oriented. Thanks you for your business. Frank