Thank you for your review. Daniel's punctuality and proficiency are the best! We appreciate your business.
Customer since 2016
I was happy with Jeff, he was courteous and professional. I was not very happy with the price of a little can of leak seal that Jeff installed. He gave me the option to use it, but I didn't really have a choice if I didn't want a leak to continue. I have looked and have not found anywhere, where a can of leak seal costs $400.00. That just seems extreme, I would be happy if I could see how much this can actually costs. The little can pushed by service visit with only adding Freon to $613. That's crazy. The service call was fine, just feel a little ripped off on the leak seal. The cost of your company is more than others I've used, but I liked your service. If this leak seal doesn't work after a $400 can, I will not be happy at all.
Your positive feedback is wonderful to receive! It's a joy to learn that the quick and through service you experienced, earned your five-star review. We are grateful for your compliments for Jeff. Thank you for your business and your review.
Thank you, Susan! We appreciate your business and thank your for taking the time to give us a review.
Customer since 2018
Front desk and customer service is excellent. The employees are friendly and eager to assist with any situation. Bryan, my technician was thorough, knowledgeable and friendly. Gary, assisted with billing and explained, in detail, my current service and future service. I signed up for the maintenance plan. Excellent.
Thank you for your business, Maria! I was disappointed that we had performed so well, according to your review, yet we only rated 4-Stars. I asked Gary to find out why and was told, "I'm a teacher and no-one deserves a 5-Star mark. there is always room for improvement."
I hope you will reconsider in the future, but I understand your position. Thanks for the feedback.
Thank you. If you are like me, it is easy to become annoyed when lines are slower than I feel necessary and if the service personnel I was expecting is slow in arriving at the appointed time. I try to enforce the need for promptness to all of our people. I'm glad we we able to help and in an expeditious manner. Frank
Customer since 2018
Wish I had you guys come by 5 years ago. Tech was professional, quick, thorough, and efficient.