100.0% would refer friends and family to us

5 stars Customer since 2013

I always feel welcomed and relaxed at this TSO. They always go out of their way to meet my eye needs.

5 stars Customer since 2017

Very considerate staff especially the clinical staff who were responsible for the exam. Appreciate the attention from the doctor. Service manager also very knowledgeable. The receptionist is young and sometimes was distracted with her cell phone. I gave five stars because everyone was very conscientious in their work, except the receptionist staff.

5 stars Customer since 2018

Overall satisfied with attention from the beginning till the call I received to pick up glasses. Everyone very helpful.

5 stars Customer since 2015

Great place. Employees are excellent and make you feel comfortable.

5 stars Customer since 2014

Dr. Pena was very helpful, courteous, and professional. I really appreciated the time he took to help me make decisions and he also explained Lasik very clearly.

I alos want to give a shout out to the gentleman that helped me pick the right pair of glasses. Without his help I might have been there for hours trying to decide.

2 stars Customer since 2018

The doctor was great but getting fitted for glasses for myself and my son then checking out was a nightmare. The total time to pick glasses (which we did fairly fast) then get checked out was over TWO hours. I could tell the man assisting didn't know the computer system and kept asking for help. The gentleman assisting him was visibly frustrated with having to help his customers and then his coworker over and over.

5 stars Customer since 2018

First time patient. They were able to get me an appointment at a convenient time for 2 days after I called. I showed up a few minutes before my appointment and they were ready for me as soon as I signed in. I felt like the experience was very thorough, but streamlined and not overly complicated like other places can be. All staff members were prompt, informative, and very pleasant. Thanks!

5 stars Customer since 2016

Everyone at TSO was courteous and professional. I received quality care and felt comfortable throughout my appointment!

5 stars Customer since 2015

Love Dr. Flower. He explained my diagnosis. I felt I had an excellent exam.

5 stars Verified customer

Technician was prompt, kind and professional. I am handicap so he asked what style frame I was looking for. First frame he brought to me was perfect. He noted an error on my prescription and was able to contact the optician’s office listed on Rx to resolve the problem. I couldn’t have asked for better service. This is the second time I have purchased glasses from this location near 1604 and Bandera. It won’t be my last.

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