We always seem to get more with each visit and this one was no exception. Great advice on how to go about the painful, OK, emotional l process of getting our dog to really lose weight. The Cat was looking and acting better that ever from his two week boarding stay.
Everyone was so sweet and caring. Our girls "Tinker and Bella seem to be doing somewhat better. Thank you for your kindness. Being new to the area it is really nice to find veterinarians you feel safe to tend to your fur babies.
I felt they really cared about the health of my puppy. The office was very clean. I got right in to see the vet but there was a prolonged wait to pay and by this time my puppy was very tired, as was I.
Excellent, caring service and clear communication through the written record of the visit. Dr. Ermon is very professional and takes the time to do a very complete examination; and she is sweet and caring to both pet and "parent". I would highly recommend Texoma Veterinary Hospital to anyone.
The majority of the staff is very kind and caring. When we went in at 7:30 a.m. with our very sick pup, who had spent the previous night in the emergency hospital, the receptionist seemed bothered by our presence. Maybe she has grown accustomed to people coming in with sick animals, but ir would have been nice to show some kindness and sympathy, which she showed none of. She needs to remember that when people bring their animals in there, that in certain situations, like ours, people are scared and need to be greeted with concern and make them feel that they have made the right choice in vet care. After all , she is the first contact When someone comes through the door, and needs to make a good impression. Our pup is much better-thank you Dr. Tidwell and your great techs!
Very glad to hear the pup is doing better. And, we are sorry you and your pet were not received and treated in a kind and warm manner. Our intention is to make everyone feel welcome and relaxed about their visit with us.