4915 Caskie St
Richmond, VA 23230

Mon: Closed

Tue: 9:30AM - 7:00PM

Wed: 9:30AM - 6:00PM

Thu: 9:30AM - 7:00PM

Fri: 9:30AM - 6:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

97.7% would refer friends and family to us

5 stars Customer since 2009

Excellent as always.

Thairapy Salon replied:

Thank you for your review Katherine. We appreciate our client's feedback. Client satisfaction is Our #1 Daily Goal. We are happy to hear that your visits are excellent. Thairapy's Team looks forward to seeing you again soon!

5 stars Customer since 2009

Wonderful service, caring, thoughtful. relationship-focused.

Thairapy Salon replied:

Thank you for your recent review Bev. We appreciate our client's feedback. Thairapy strives for excellence in customer service with our clients. Our team looks forward to seeing you again soon!

5 stars Customer since 2018

My pedicure with Tammy Neagle could not have been better. Tammy was superb, and the front desk was friendly and efficient. It was my first visit to Therapy, and they made me feel welcome and comfortable. I have told several friends about my experience. I highly recommend the salon.

Thairapy Salon replied:

Thank you for your recent review Susan! Thairapy's Team strives for excellence in customer service. Our client's satisfaction is Our #1 Daily Goal. We are happy to hear that you were pleased with the service provided by Tammy. We will surely pass this review on to her. Welcome to Thairapy Salon, we hope to see you again soon!!

4 stars Customer since 2018

I like the haircut and I like the color.

I do NOT like the pressure to buy their products. I am here for a service, not a sales pitch.

Their products are also priced very high.

Thairapy Salon replied:

Thank you for your recent review Kate. Thairapy appreciates our client's feedback. We are happy to hear that you were pleased with the services you received while with us. Client satisfaction is Our #1 Daily Goal. Our stylist team is trained to educate clients on how to protect their hair service investment. When using professional products, your color will stay vibrant and also last longer. We want you to have the opportunity to experience our Eufora line and want you educated on how it will protect your hair and color. Our retail line is aloe based which requires very little amounts per use. The average product will last 3 months or so. If you have any questions concerning our retail products and usage, please let us know, we would be happy to answer any questions you may have. Thank you again and we hope to see you again soon.

5 stars Customer since 2018

This was my first visit, and my stylist sat with me in the waiting area and got a complete history of my hair including my past treatments, color, products, etc. She did this to formulate a plan for me moving forward. She was very knowledgeable and asked questions no stylist had ever asked. Being that I was there because my hair has been over processed under the care of my last Stylist, I was impressed. I never knew keratin could not be combined with certain types of hair color or that there was color that could actually lighten my hair without the use of bleach. I feel like I am finally in the hands of someone that understands how to treat fine hair and isn't just adept at performing a service. Cute salon and great staff too!

Thairapy Salon replied:

Thank you for your recent review Erika. Thairapy strives for excellence in customer service. We are pleased to hear that you had an opportunity to receive professional information regarding your hair needs.Client satisfaction is Our#1 Daily Goal. Thank you for visiting us and we hope to see you again soon!

5 stars Verified customer

Always receive the very best hair care from my long time and excellent stylist Tara. She understands the quirks of my hair type and I always come away with exactly what I wanted in both color and cut. At times, she has suggested products or coloring techniques I would never have considered, but she is always right. I appreciate both her competence and her warm, caring attitude.

Thairapy Salon replied:

Thank you for your recent review. Thairapy is happy to hear that you were pleased with the services provided by Tara. We will surely pass this on to her as well. Client satisfaction is Our #1 Daily Goal. We hope to see you again soon!

5 stars Customer since 2016

Safija is awesome

5 stars Verified customer

Joe is always amazing!

5 stars Customer since 2011

Perfect. As always, I love visiting Thairapy.

5 stars Customer since 2018

Very nice!