4915 Caskie St
Richmond, VA 23230

Mon: Closed

Tue: 9:30AM - 7:00PM

Wed: 9:30AM - 6:00PM

Thu: 9:30AM - 7:00PM

Fri: 9:30AM - 6:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

98.1% would refer friends and family to us

5 stars Customer since 2017

Safia does such a wonderful job! So glad I found her and Thairapy.

5 stars Customer since 2013

Great!

4 stars Verified customer

Great cut.

5 stars Verified customer

As always, the service provided was excellent. Love the staff at Thairapy!

1 stars Customer since 2017

Love the cut that Tammi gives. I am a new customer and very pleased with her and the shop, too. Everyone very pleasant and accommodating. Keep up the good work.

Thairapy Salon replied:

Thank you for your positive review Ann. Thairapy's goal is to always give 100% Customer Satisfaction to our clients. As a new client we are happy to hear your experience was positive. If you haven't received your new client letter, please look for it in the mail. There are a few gifts in there we hope you will utilize. Hope to see you again soon.

5 stars Verified customer

Beth offers great pedicures! She is very professional and thorough.

Thairapy Salon replied:

Thank you for taking the time to place your review. We are thankful to hear that your experience with Thairapy was a positive one. We will surely share this review with Beth. Hope to see you again soon.

5 stars Customer since 2017

Joe is awesome. Front desk is friendly, helpful, and efficient. The person (can't remember her name) was awesome with hair wash. Last time, I had given feedback that I did not think it was a very good experience. with hair wash. You either listened, I got a different person, not sure, but I appreciate the great service. Look forward to seeing you in a couple of weeks for my cut.

Thairapy Salon replied:

Thank you for your review Liza. Thairapy's number one goal is 100% Customer Satisfaction. We value each and every client's opinions. We do listen and make any adjustments to improve our services. Thank you again for your reviews, and we will surely share your positive feedback to Jo and the staff. We look forward to seeing you in a couple of weeks as well.

5 stars Customer since 2014

Great experience as always!

Thairapy Salon replied:

Thank you for your review Ann. Thairapy is pleased to see that your experience with us was a positive one. Making sure our clients are happy is our number one goal. We look forward to seeing you again soon.

5 stars Customer since 2009

Love Tammi K.!!! Seen her for over 20 years. Very nice shampoo too.

Thairapy Salon replied:

Thank you for taking the time to give Thairapy Salon a review Alex. We appreciate your feedback and will certainly share your positive comments with Tami. Making your visit with us a pleasant one is our number one goal. We appreciate you and look forward to seeing you again soon. Great to hear your shampoo was nice as well.

3 stars Verified customer

Normally I have a great experience there but his time the hair cut was not at all what I wanted

Thairapy Salon replied:

Thank you for taking the time to share your experience with us. Attending to our clients needs is our number one goal. I am sorry to hear that your last experience was not a positive one. Please contact Nancy Winters, Operations Manager so that we may discuss this situation and come to a positive solution. We value each and every client and will assist in any way to resolve this. 254-2718.

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