94.8% would refer friends and family to us

1 stars Customer since 2013

My experience with Joan, the head of the Laser department was very poor. Joan needs some serious customer service training. I tried to voice concerns about previous appointments but she had no interest in hearing them. For every concern I voiced, she had an excuse. When we finally got to the lasering, I asked where she was aiming the laser because i could not see and my face was numb. She touched somewhere on my face but I couldn't tell where she was pointing too (possibly because my face was numb!) I asked for a mirror so I could see but she goes "well I don't have a mirror in here. You can stand up" in a very snotty tone. I pay a decent amount of money to perform my laser hair removal treatments at this salon and to be treated like Joan treated me was absolutely awful. I almost got up and walked out. If that is the head of your department, I never ever want to go back to this salon again. Awful awful awful customer service.

4 stars Customer since 2018

perfect advise and service but very expensive!

5 stars Customer since 2018

I thoroughly enjoyed my massage with Carmen. She was extremely professional and it was very relaxing.

5 stars Verified customer

Quick service and a thoughtful technician!

5 stars Customer since 2010

Great Vitamim C facial and microdermabrasion . See you in 8 weeks. Been seeing Alla for over 8 years.

5 stars Customer since 2016

perfect

4 stars Customer since 2018

I loved the person who cut my hair. She was amazing. I did have some frustration when I was booking the appointment over the phone.

5 stars Customer since 2008

Thoroughly enjoyed my youthbuilder facial. Have my appointment for next month!

5 stars Customer since 2013

Alex was great

5 stars Customer since 2008

Consistently excellent

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