I had a great experience with a brazilian waxing. The young women was professional & quick. One of the most painless one's I've had.
My only issue was with the owner. I was using a Groupon and wanted to upgrade to higher service. The sweet front desk girl did not know to inform me that my I would lose the complete value of my Groupon if I upgraded. If she had told me I would obviously would not have upgrade. First of all I was planning on paying the full difference of the upgrade anyway. When I talked to the owner over the phone she was not listening to my frustration until I told her this would affect my decision to go back. At that point she did give me the add service for free which was nice gester but that was not what I wanted. I was more than willing to pay the full upgraded difference. The problem was sweet front desk girl obviously was not given the proper info. Hopefully in the future they will take care of this issue. I really like the environment and the other staff. It's just important that the customer knows what to expect upfront so they can make an educated decision. I'm planning on going back soon.