97.7% would refer friends and family to us

5 stars Customer since 2015

Good service. Satisfactory customer servce

5 stars Customer since 2018

i called the Paw Spa on Saturday and they were able to fit my dog in at 10am. I took my little dog Milo to he Paw Spa and 2 and half hours later came back to get him and he looked and smelled great! They shampooed him and gave him a great cut. His nails were clipped and teeth brushed and they even expressed his anal glands. To top it off added a little cologne and a cute bandana! I was very happy to get Milo back looking so haandspne! Great prices and friendly staff! Thank you Paw Spa! This was Milos first trip to the spa and he must have enjoyed it as his tail was a wagging when I picked him up!

5 stars Customer since 2017

My little Yorkie looks so handsome! The service always exceeds my expectations!

5 stars Customer since 2015

Love everything about your services!

Always giving me and my dog a lot of care!!!

Thank You!

5 stars Customer since 2018

This establishment is great and my little fur baby loves getting groomed. My little Bichon had some matting due to a the cone of shame but the groomer did the safest thing possible after asking me my preference. I will always bring my little girl here as long as we are in this area. The owner is very nice and knowledgeable about all dogs and we just love how they love our puppy like she was theirs.

The Paw Spa replied:

Thank you for the nice review Jamie, we are happy to hear we are your groomer of choice. We do love all dogs like they were our own and are happy you noticed. Thank you again for the compliments !

Donna - Owner / The Paw Spa

5 stars Customer since 2018

Thank you for taking such good care of my baby, and for not being afraid of him just because hes a chow, I plan to continue using you as my groomer,

The Paw Spa replied:

Thank you for the 5 stars Deborah. Chows and any other breed are always welcome here and we are happy to hear you will be back. Thanks again - The Paw Spa

5 stars Customer since 2015

I'm so happy to have finally found a place that cares for my Darla almost as much as I do. Thank you for your attention to my detailed requests. You know how to give a dog a stylish hairdo! This is our 3rd year with Paw Spa I've since recommended my mother & several friends.

Thank you!

Ursula & Darla

The Paw Spa replied:

Thank you for the nice review Ursula - we appreciate you recommending us to your friends and family. We do appreciate your continued business and look forward to seeing you and Darla back soon.

Thanks again - The Paw Spa

4 stars Verified customer

I love this place. The staff is so knowledgeable and are so kind to all the animals. My cat is always taken care of

5 stars Customer since 2014

Each month, the employees at The Paw Spa provide the most professional care for our Hunter. Pickup and drop off service is always on time. Everyone there goes above and beyond to make sure customer needs are met. Our Hunter always comes back looking and smell great! Thank you to all those who take great care of our Hunter!

The Paw Spa replied:

Thank you for the very nice review Lera - we all love having Hunter in for a visit. We appreciate your compliments on our staff and will pass this along - they will be all smiles. Thank you again for the 5 stars and we look forward to seeing you & Hunter soon ! The Paw Spa

1 stars Verified customer

I had previously reviewed this place as the best place to take your pet... however this time i ran into a bit of inconvenience and dealt with the Owner. I was not expecting how poor customer service she proof to have. Terrible attitude and does not have the experience to deal with customers. Unprofessional and disrespectful. Took my business else where because i cannot allow my furry baby to take on a discounted place. The rest of the team is great but it all should start from the OWNER. I didnt let her how i felt then...due to how disrespectful she was. However, im glad i was chosen to review this place. GREAT CUSTOMER SERVICE DOESNT HAVE A PRICE! definitely take your money else where.

The Paw Spa replied:

"Anonymous" - I'm certainly sorry to read your review. You chose not to leave your name, or offer anything in the way of specific details, so I'm not able to respond directly to any of your comments. That being said, for anyone reading this, I can make this promise : I (we) are very courteous and professional in our dealings with our customers. We wouldn't be as successful as we are if we weren't. Admittedly, we aren't perfect, but when given the chance, we will ALWAYS ask how we can make things right with our customers. You didn't say anything while in our store - so we were never given that chance. I am honest, professional, and show great care when dealing with any of our customers. 98% of our reviews reinforce this fact. We don't pay for or solicit any of our reviews - they are 100% organic. I invite you to read thru the 100's of positive reviews we receive, and see how we respond to the few poor one's. You'll soon see that (as you mentioned in your first sentence), we ARE the best place to take your pet. While I'm sorry you felt this way about your visit with us, the fact that you left out your name or any specific details leads me to believe there is much more to the story than you've been willing to share in your review.