95.9% would refer friends and family to us

3 stars Verified customer

My pet was well looked after. Prices are very expensive though!!

If they got rid of the fancy coffee machine & glossy folders, etc. they could pass along the savings to their customers.

Would prefer my money go to health costs and not fancy frills.

They may want to review their priorties and help client costs.

5 stars Customer since 2003

When our dog was so ill and we were so scared the Vet and the staff were calm and very helpful. We feel our dog got amazing care and that all our questions were answered. We are so thankful for this clinic. Highly recommend it.

5 stars Customer since 2015

Excellent. The staff were extremely knowledgeable and friendly. I would highly recommend this emergency clinic.

5 stars Customer since 2018

The vet was very professional !

5 stars Customer since 2018

Staff was extremely friendly and caring. While there I saw a gentleman that had just lost his pet and the understanding, sympathy and genuine care the staff provided touched my heart. The vet that cared for my Molly was thorough, professional and took her time to explain options available. the facility is clean and comfortable for clients.

5 stars Customer since 2018

I can't thank all the staff enough for their understanding and excellent care they gave my dog Twiggy. Of course us humans that are faced with a traumatic situation involving a beloved pet are also a mess. The staff and doctors were all patient and understanding when we kept on asking repeated questions. The way the emergency hospital is set up helps with calming us humans down with coffee and a very nice visiting room. Everyone we came in contact with at the hospital was very caring. Even though my dog Twiggy was very sick, you could tell that the staff were looking after her. She never once resisted leaving my husband and I after a visit to go back and be with the staff she felt safe with. When we picked up Twiggy to bring her home after 4 days I wanted to hug everyone goodbye. But an emergency came in and all the staff had spring into action for what I hope would be a positive outcome for that patient and their humans.

5 stars Verified customer

Excellent care

Compassionate

5 stars Customer since 2018

Thanks for looking after my fur baby

5 stars Customer since 2013

Took great care and attention with my pet; answered all my crazy follow up calls with compassion and understanding. Don’t expect emergency services to be cheap but know it is money well spent.

5 stars Customer since 2018

Everyone was pleasant and both the technician and the vet we saw were very thorough.