Very good response at 2:30am Saturday morning! Receptionist who answered the phone was kind, caring and efficient. The on hand receptionist was again kind and caring. She was knowledgeable in her job. The veterinarian was very efficient, knowledgeable, and professional. She gave me a very good idea of what my dog's issue was and what I could do to help him. She told me the prognosis and what to expect over the next few days. Thank you for being there when I needed you.