97.4% would refer friends and family to us

4 stars Customer since 2014

Prompt and courteous, as usual.

5 stars Customer since 2015

We're new BMW owners with a used BMW Ci 325. The work was done exceptionally well. Any and all questions were patiently answered. Future services were discussed and clarified. The family atmosphere at Black Forest is wonderful.

5 stars Customer since 2015

The people were very friendly and helpful with explaining what needed to be done. My car was ready when they said it would be. They did an analysis of what other work was needed which I appreciated.

5 stars Customer since 2015

Very pleased! Great service! 5 stars

5 stars Customer since 2015

This was my 2nd visit to the Black Forest and the work completed was professional and the the price was right.

5 stars Customer since 2011

What a fantastic ship in Auburn. They let me drop my car off on Friday (for Tuesday work), coordinated care with Collision Pros, finished early, and let me come pay the invoice later.

Friendly family service is awesome!

5 stars Customer since 2015

My experience with The Black Forest exceeded my expectations. Paul and Sherry were very responsive to my questions and provided clear information I needed to make quick decisions about handling repairs. They delivered timely professional repair service at reasonable prices, and a very satisfactory reference for work that needed to be provided elsewhere.

5 stars Customer since 2015

Very happy with the service I got from Paul. I brought a car in for a pre purchase check and he saved me a lot of grief by advising not to purchase a car I had already planned to buy. Very prompt, courteous and professional

5 stars Customer since 2010

My car is in the best hands at the Black Forest!!

5 stars Customer since 2016

nice place to take your car family business will be going back for all my service needs