I found the service absolutely outstanding. When unexpectedly, Black Forest had to keep my vehicle later than I and my wife expected, a member of their staff drove my wife and I home; a good distance up the mountain. Older model Mercedes are sometimes expensive to maintain. When a part exceeded what a disabled veteran's budget could afford, they referred me to a business that repairs the part at a fraction of the cost of a new one. As I recall, Macy's used to have that kind of policy around Christmas ... started by a man they hired to play Santa Claus named Kris Kringle. That was maybe some eighty years ago. It wasn't just a "sprit of Christmas" because some businesses still practice it, as simply, a good business practice. Black Forest maintains that good business practice.
John Wolfgram of Foresthill