Everyone was really pleasant and kind to my furballs, even when the one screamed like a demon from the bowels of hell at having her feet touched. They were also nice enough to loan us a carrier for the aforementioned demon when I told them mine had broken right before coming in that morning. It was definitely unexpected, but I really appreciated being able to securely (and safely) house the hellspawn for the ride home.
The office is also the nicest and most comfortable vet office I've ever been in. Thanks for making the first trip in so pleasant and easy :)