90.1% would refer friends and family to us

5 stars Customer since 2013

The ladies who work for me always do a bang-up job! I love the Cleaning Fairies and would recommend them to anyone.

The Cleaning Fairies replied:

Thank you Shirley! We truly appreciate your feedback and continued loyalty to The Cleaning Fairies!

2 stars Verified customer

Cleaning is sub-par and expensive for what you get.

The Cleaning Fairies replied:

As always, we are very sorry to get these types of feedback. We do guarantee all of our work and would love to hear from you personally to rectify the situation. Being anonymous it is hard to know where the disconnect was. Hopefully you will give us a chance to make it right. Have a lovely Monday!

5 stars Customer since 2017

The girls always do an exceptional job on the bathrooms and floors. I truly appreciate their help!

2 stars Customer since 2017

He cleaned baseboard and window rail tracks as promised. Bathrooms are cleaned but that is about it. Other places weren't cleaned. My future tenant cleaned up floors again because her daughter stepped on a broken glass after he cleaned up.

2 stars Customer since 2016

So friendly and nice. They genuinely seem to care and mean well. But frankly coming up short lately.

Last cleaning was big disappointment.

While it was a "quick clean" and not a "deep clean" (difference of $ and time) there was still hair and dirt in the bathrooms after visit (on the list to clean), door mirror was not touched on upstairs bathroom and was full of kid handprints, and overall we felt we had to re-clean what we had hired the CF team to take care of for us. While we have had great cleanings with them in the past (hired 6+times), when we pay a lot more, this is not the first time we've felt this way even on bigger jobs. We've had better experiences w other services. They are hard to schedule and the product has been, in our experience, inconsistent. They are SUPER friendly and pleasant and clearly persevere to have a great experience. We appreciate that and hope they can make their product, or communication on expectations for a "quick clean" more consistent. Anytime we have to clean after a cleaning service - we feel a bit unhappy.

4 stars Customer since 2017

The cleaning was as good as always.

5 stars Customer since 2017

Great service !

3 stars Customer since 2016

Kitchen floor and kitchen sink were good.

Dusting in all rooms was mediocre.

The downstairs bathroom floor was not cleaned well, at all.

5 stars Customer since 2017

This was the best cleaning fairy yet! I couldn't be more pleased & have already recommended her to friends! Thanks!

5 stars Verified customer

Awesome job, as usual, thank you!

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