My appointment was at 2:40 and I just happened to be in the area around 1pm. So, I thought I would stop by to see if I could be seen earlier. So, the young girl at the counter said yes and proceeded to check me in. After a short wait (maybe 10 -15 mins), a nurse called my name and took me into the exam room. She was very nice and said that because I was early that I would have about a 15 mins wait. I would say around 45 mins had past and the same nurse opened the door and told me that it is taking longer than she had anticipated because the doctor had to see the patients that had already been scheduled. I told her then they need to talk with staff. That the girl at the desk told me I could be seen earlier. So around my previously scheduled time of 2:40, I finally see the professional which I told her of my experience. My experience was unacceptable.