97.7% would refer friends and family to us

5 stars Customer since 1996

For over 20 year great service. More of the same with the usual loads of explanation. JB

The Driving Machine, Inc. replied:

Thank you, John and Marilyn! It is always our pleasure to help you. We all appreciate your coming to us for so many years. Wishing you many years of happy motoring!

5 stars Customer since 2013

Excellent staff and continued excellent service. After approximately 10 years of service, I've never had to return to correct a problem- they get it right the first time!! . During check out, one is given an explanation of what service has been completed and what service (s) one should consider in the future and never with any pressure!

The Driving Machine, Inc. replied:

Alberta, what a wonderful way to begin our morning, reading your comments! We try so hard every day, and your words are a testament to the great team that we have here. Thank you, so very much for taking your time and effort to write, giving us 5 Stars and the Survey. Best!

5 stars Verified customer

Very professional guys running the place

The Driving Machine, Inc. replied:

Thanks! - We all appreciate the 5 Stars and your comments. We hope we can help you again when the time arises. Happy Motoring!

4 stars Customer since 2016


5 stars Customer since 2016

Better than going to the dealer. Service is top-notch and prices are reasonable. The staff is always friendly and professional.

The Driving Machine, Inc. replied:

Thank you, Anthony. It was a pleasure to work with you. We all appreciate your kind words and 5 stars!

5 stars Customer since 1993

They do what they say.

The Driving Machine, Inc. replied:

We appreciate the review and 5 Stars, Steve! Thanks for taking the time and also for being a long time client - much appreciated!

5 stars Customer since 1993

Courteous, excellent explanations of issues and delivered car ahead of schedule.

The Driving Machine, Inc. replied:

Thank you, Hal ! We all appreciate your coming to us for so many years, too. We may not get the chance to say that as often as we should, but we thank you so very much.

5 stars Verified customer

This place loves cars and totally know what they are doing!

5 stars Customer since 2018

I came to The Driving Machine for an emergency cooling system isssue on my 2010 E60; diagnosis was precise, repairs were completed by the next day and I got three important maintenance issues resolved as well. Loaner car was an added convenience and everyone at The Driving Machine was so kind and professional. Thank you Ricky, Brad and Jim. I will be doing all of my service with you in the future.

5 stars Verified customer

Ricky always takes care of me!

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Sahdev Jyoti, DDS

5 stars 279 reviews

I've noticed that the price quotes for the "insured's responsibility" portion of any future procedure is frequently inaccurate. This is annoying. The problem is general in nature and not focused on any individual in particular. I believe it to be related to high staff turnover or not paying enough attention to detail. I appreciated in the past receiving a phone call ahead of appointments for future procedures, to affirm or revise the previously provided quote. It'd be great to get back to that level of customer service.
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