85.7% would refer friends and family to us

5 stars Verified customer

Courteous and helpful in selection.

5 stars Verified customer

Great staff and doctors. Caring and attentive.

3 stars Verified customer

It took 3 business days to get a return call after my appointment. Very disappointing.

The Eye Group - South Office replied:

Hello and thank you for your feedback. We apologize for the inconvenience and would like to solve this problem. To give us more details about your visit, you can contact our office at your earliest convenience. Thank you.

5 stars Customer since 2022

It was a good visit everyone was nice and helpful

The Eye Group - South Office replied:

Thank you for your review, James. It was a pleasure seeing you!

5 stars Verified customer

Dr. Amburn is always friendly, professional and thorough. He is knowledgeable and has helped me navigate some complicated issues over the past year.

The Eye Group - South Office replied:

We are so pleased to hear this! Thank you for the wonderful comment. We hope to see you again next year.

5 stars Customer since 2018

Very nice staff and helping me to get in and seeing the doctor when I did have an appointment due to sudden on-site problem

The Eye Group - South Office replied:

Bobby, we appreciate your kind review. Thank you!

5 stars Customer since 2022

Appointment was easy to get for new patient. Everyone was nice and pleasant.

The Eye Group - South Office replied:

Thank you, William. We hope your experience was great. See you again next year!

5 stars Customer since 2022

Great places to get glasses!

The Eye Group - South Office replied:

Thomas, thank you for this review! We hope to see you again next year!

5 stars Customer since 2006

Dr. Lain is a very caring doctor who takes the best care of his patients!

The Eye Group - South Office replied:

Sandra, thank you so much for this kind review. We agree, Dr. Lain is pretty great!

1 stars Customer since 2009

We have been going to The Eye Group for over 15 years. We recently had our annual eye exam and the entire process has been so frustrating. The optician was confusing and Courtney was condescending . We will NEVER go back. The difference between how it used to be is unbelievable!

The Eye Group - South Office replied:

Thank you so much for allowing us the opportunity to correct the situation. After speaking with you,I certainly hope you know how much we value our patients and always strive for a good patient experience. We apologize again that this was an unsatisfactory visit and will use this as a teaching moment to help our staff be better and the patient experience more positive.

Please let us know if there is anything else we can do for both you and your husband and thank you for a second chance.

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