The Eye Group - West Office
Optometry
11124 Kingston Pike, Ste. 127
Knoxville,
TN
37934
(865) 966-2020
Mon - Fri: 8:00AM - 5:30PM
Sat - Sun: Closed
Services
- Astigmatism
- Astigmatism Diagnosis & Treatment
- Binocular Vision
- Cataract Co-Management
- Cataract Evaluation & Management
- Children's Eye Exams
- Comprehensive Eye Exams
- Computer Vision Syndrome
- Conjunctivitis
- Contact Lens Exams
- Contact Lens Fitting And Supplies
- Contact Lenses
- Corrective Contact Lenses
- Cosmetic Contact Lenses
- DMV Vision Registry
- Diabetic Eye Exams and Treatment
- Digital Retinal Imaging
- Dry Eyes
- Emergency Eye Care Services
- Eye Disease
- Eye Exam and Consultation
- Eye Exams
- Eye Function Testing
- Foreign Body Removal
- GPC
- General Optometry
- Geriatrics
- Glasses Repair
- Glaucoma Testing & Treatment
- Humphrey Autorefractor/Keratometer
- Humphrey Visual Field
- Hypersensitive Retinopathy
- Infections
- Keratoconus
- LASIK & Refractive Surgery Co-Management
- LASIK Co-Management
- Latisse
- Macular Degeneration
- Management of Ocular Diseases
- Naturopathic Eye Drops For Dry Eye And Allergies
- OCT (Optical Coherence Tomography) Testing
- OPTOS Retinal Exam
- Ocular Disease
- Ophalmics Lens
- Optical
- Optical Coherence Tomography (OCT)
- Optician
- Optomap Retinal Exams
- PRK Co-Management
- Pachymeter
- Pediatric Eye Exams
- Pink Eye And Sore Eye Treatment
- Pink/Red Eyes
- Presbyopia Diagnosis and Treatment
- Prescription Eyeglass And Sunglass Fitting
- Refractive Lens Exchange (RLE)
- Retinal Camera
- Retinal Detachment
- RoutineEye Care
- Sports Vision
- Sports and Specialty Eyewear Fitting
- Subconjunctival Hemmorage
- Sunglasses
- Trauma to the Eye
- Uveitis
- Vitreous Detachment
- Zeiss Retinal Imaging
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Care Credit
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Tiffany Mcmurry
5 stars JEAN R Featured review
The receptionist were very friendly, didn’t have to wait long at all. Dr Cross as always was very professional and very personable.
The Eye Group - West Office replied:
We are so happy you were pleased with your visit!
4 stars Anonymous Verified customer
Dr. Manning is the best! But the front receptionist desk is lacking in customer service not friendly at all very short
5 stars Serita N Customer since 2022
Very welcoming and kind staff, with excellent and thorough care from the doctor. Explanations were easy to understand, care was taken to answer all my questions, and I didn't feel rushed! Everyone was very personable as well. Overall a wonderful experience, and I feel confident in the excellent care I received for my eye needs.
1 stars Anonymous Verified customer
2 hours for an exam. Then ordering contacts took over 3 weeks before an order could be placed. The eye doctor ignored notes from staff with questions on the contact prescriptions delaying the order. All of this after trying to make an appointment on three separate occasions. While the facility is clean and the front desk staff are very nice, the overall experience is terrible.
The Eye Group - West Office replied:
Thank you for your review. Please reach out to our Administrator (Tiffany) to discuss this further (865) 966-2020.
4 stars RENEAU W Customer since 2010
Wait time was unusually heavy. However, all staff were super friendly and knowledgeable.
5 stars NANCY S Customer since 2021
Dr Cross always takes great care of me!
The Eye Group - West Office replied:
Thank you for the review, Nancy! We are glad to be here when you need us!
5 stars LISA B Customer since 2022
Everyone in the office was very friendly and helpful. Explained every test before it was done.
The Eye Group - West Office replied:
Thank you for your review, Lisa. We are glad to have you as our patient!
5 stars DOUGLAS B Customer since 2022
Did a great job with my tests and were friendly and knowledgeable. They explained everything in terms I would understand and were great with my insurance.
The Eye Group - West Office replied:
We are so happy you were pleased with your visit! Thank you for the review!
4 stars PRISCILLA T Customer since 2021
Unexpected thoroughness
The Eye Group - West Office replied:
Thank you for your review, Priscilla!
5 stars MARILYN F Customer since 2012
Love all there
The Eye Group - West Office replied:
We are so glad to have you as our patient Marilyn! Thank you for your sweet review!
4 stars GREGORY D Customer since 2009
Very professional very thorough
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