100.0% would refer friends and family to us

4 stars Verified customer

I had a really great experience with Dr. Nagasako! I highly reccomend her. She was caring, patient and clear. She also was very gentle and sweet with my pup! The front desk and vet techs aren’t the friendliest though :(

4 stars Verified customer

The staff are very professional and do all they can to make my pet comfortable throughout the visit. Their space is relatively tight and a bit antiquated so looking forward to the completion of their remodel to see the results.

5 stars Customer since 2017

All was great. Thanks for kind & friendly care of my cat Millie.

4 stars Verified customer

Was able to get an appointment quickly. All staff were friendly and professional. The veterinarian was thoughtful. However, we waited for 40 minutes before we were seen by the veterinarian.

5 stars Customer since 2018

Great experience! Everyone was very nice and friendly. I was running 20 minutes late so appreciate accommodating my schedule.

4 stars Customer since 2017

Overall, you guys do a great job. However, there are a two things that would've helped my pup during our visit yesterday. First, we were marinating in our exam room for too long before Callie came in; I could feel my pup's anxiety increasing the longer we waited - more time to hear, smell, etc. all of the commotion from the other pets. Second, I noticed that my pup had a major case of White Coat Syndrome; I can't think of any other reason that she was so hesitant to warm up to Dr. Friedman. Maybe if you dressed in, say, light blue coats, this would resolve. Or perhaps not, just a suggestion.

Thanks for taking care of my pup yesterday!

5 stars Verified customer

The people are really nice and always love having our hedgehog to board.

5 stars Customer since 2016

Everyone is always super friendly here. Even though we don't live close anymore we still bring our pets here because we know we will get the best care as well as reasonable options for treatment.

4 stars Customer since 2010

The staff here have always been friendly and helpful. The vet tech taking my cat's vitals seemed a bit nervous and I would have felt more relaxed had she been a bit more self-confident, but she got the job done. There was also some confusion about which vet we would be seeing, but all of the vets I have worked with here in recent years have been good, so it worked out ok.

I really like that this clinic allows me to stay with my cat during the exam. Other vet hospitals we have visited whisk the cat away while I remain in the lobby, then my cat gets anxious and aggressive and the exam doesn't go well. At The Family Pet, because I am able to stay with my cat, she stays more calm and the exam is less stressful for everyone.

Scheduling is easy here and fees are very reasonable. I also love that that they had little catnip toys for the cats.

5 stars Customer since 2018

All of the staff were very nice, and took extra care with my dog who is pretty nervous in any vet's office. Thank you!

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