6 Pamaron Way Suite A
NOVATO, CA 94949

(415) 883-4085

Mon - Fri: 8:00AM - 5:00PM

Sat - Sun: Closed

95.0% would refer friends and family to us

1 stars Customer since 2006

Seven years after installing windows a number of them still leak black sealant onto the face of the building.

In the spirit of Christmas I will not say what I would like to say about the level of incompetence.

4 stars Customer since 2004

I had some diffiiculty getting an appointment in a timely way but they are the closest Anderson dealers to my town and they were very busy.

5 stars Customer since 2015

The service technician was great. He was on time, efficient, friendly, and knew his stuff..

5 stars Customer since 2015

We had to have our French Doors realigned to close properly.

Mike did an expert job. He explained everything he did and showed us how to do it as well.

He was patient and encouraged our questions to ensure we understood the process.

He was great and our French Doors work perfectly. He was on time and respectful of our home. We will definitely

use Home Doctors again!

THE HOME DOCTORS INC. replied:

Thank you for taking the time to post this nice review. We appreciate the input. Glad Mike could help your door perform better. We look forward to working with you in the future.

4 stars Customer since 2004

1 hr. spent figuring out a plan, then 1.5 hrs. out buying materials after arriving 45 min. late, so slow start but full day's work completing most of requested work. Work appears to very satisfactory as far as I am able to judge. Technician was polite, pleasant cleaned up well when done.

Still waiting for Tapley to visit to assess further work in lower rental unit ( almost 2 mos. since requested ).

THE HOME DOCTORS INC. replied:

Hello Ava,

Thank you for the review. Your input helps us improve our service.

Glad we could figure out solutions for the sub standard work in your crawl space.

We always love a unique challenge!

We look forward to working with you in the future.

Tapley

2 stars Customer since 2015

They did not show to my first scheduled appoitment when I took a day off from work to be there. Then the service writer did not communicate my issue correctly to the service person and he did not have the appropriate parts with him. For the parts they did have they charged me literally double the price that was on the Anderson Windows website.

Incompetent crooks they are.

THE HOME DOCTORS INC. replied:

We regret the communication issues, we are always striving to be at our best.

As far as the cost of parts, its like comparing a mom and pop store to cost-co, of course we have to mark up the small parts and pieces we sell, or we would be, in effect, giving them away. Hope you understand.

Thanks

5 stars Verified customer

Very professional, efficient, well-informed service providers. I look forward to using them in the future.

5 stars Customer since 2013

Just excellent in every way. Brought our rental back to optimum condition.

5 stars Customer since 2009

The Home Doctors have provided repair and handyman services to my home for 8 years. They are responsive and efficient. They go the extra mile to be available when you need them, and are good at trouble shooting and identifying and providing the right solutions. Great, quality service - not an impersonal franchise owned business.

5 stars Customer since 1997

I have used the Home Doctors for repairs, minor renovations, creative fixes, hanging Christmas lights....you name it, for almost 25 years! They are honest, intelligent and reliable. They use their imagination to come up with cost-effective solutions to problems. I highly recommend The Home Doctors!

THE HOME DOCTORS INC. replied:

Hello Darla,

Thank you for taking the time to review us. It is greatly appreciated!

It has been a pleasure serving the you all these years from that 1st job assembling your babies crib through all the various problems and projects that have come up in your Homes.

Thank you!

Tapley