1,. The receptionists were unfriendly and nothelpful
2. There was no attendant in the locker room ams shower area.
3. the only body lotion to be found was an empty bottle with a broken, dirty pump.
4. The massage was the worst I have ever had. I paid for a 50 minute custom massage which ended up being 15 minute of prep time, hardly any hands on massage, and the woman talked the whole time!!! Not relaxing in the least bit.
4. The steam room was moldy. It smelled like a mixture of mold and stinky cheese. Could not even sit in there for 2 minutes... even with a scented washcloth over my face....
Absolute worst spa experience of my life.