94.0% would refer friends and family to us

5 stars Verified customer

I'm a long term customer and have always received exceptional service for the work that has been performed. Keith and his team do a nice job and take pride in the business they have.

5 stars Customer since 2015

Very pleased !!

5 stars Customer since 2016

Great group of people, gets information to you with cost, and approximate time frame for service quickly.

Make an appointment and check the shop out, I believe you will be pleasantly suprised

5 stars Customer since 2016

Always kind and efficient.

5 stars Customer since 2012

The KAR Shop is a family owned and run business that I've found has a very high customer satisfaction goal. They are very professional in their dealing with customers and customers vehicles. They are timely in their repairs and use only high quality parts. I've had my vehicles repaired at the dealers where I feel like just a number but at the KAR Shop I feel like they really care about me. Also they are very reasonably priced in their repairs and stand behind their work.

4 stars Customer since 2011

Consistent, courteous, reliable

5 stars Customer since 2007

Great group of guys, they do good work and are always friendly and helpful.

5 stars Customer since 2013

They always take good care of me and my vehicles!

They are the best!

2 stars Customer since 2016

YOUR PROGRAM FOR SHOP SUPPLIES USING A % OF TOTAL PARTS AND LABOR IS NOT FAIR TO THE CUSTOMER, OR, THE PERCENTAGE YOU ARE USING IS TOO HIGH TO BE REPRESENTATIVE OF THE ACTUAL COST.

TO BE FAIR A PERCENTAGE OF THE LABOR IS MORE REALISTIC. I THINK EACH JOB SHOULD BE REVIEWED FOR SHOP SUPPLIES.

ALSO SINCE YOU GET A SMALL DISCOUNT ON PARTS THEN MARK THEM UP

TO A "OUT OF LINE" PERCENTAGE IS UNETHICAL.

I AM PLEASED WITH YOUR QUALITY SHOP AND THE RESULTS, NOT THE COSTS.

5 stars Customer since 2010

Always fixes the problem and do it right. Any added expense and call to let us know.

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