I was referred to The Loft by two friends/coworkers. Service was excellent and on point! Rebecca was fantastic and explained the products she used and did not do anything over the top that I would not be able to do on my own. She made sure to keep everything simple since I was looking for a cut and style that was going to be easier to care for. She was kind and made sure my 5 yr old that was along with me was also comfortable. After the cut, I asked to go over the products that were specifically used on me that day and she did not seemed bother or annoyed by repeating. I ended up purchasing several products and the young lady at the front desk was also kind and helpful when arriving, ringing up my order and scheduling my next appointment.