I was most impressed with the facilities, professional attitude, and quality of most of the service. However due to the lack of satisfaction that I felt with how my hair turned out, lack of being able to provide input on my hair (even though I attempted to a few times and was ignored so I was like :/ uh guess I'll just see how it goes then), I ended up with crunchy, dry, poofy hair >.<. Plus it's somewhat insulting to go on and on at someone like they don't know what a leave in condition is when...I already mentioned about using them in the first place.
Although I was dissatisfied overall, I do think it's a great place in general. But I'm still feeling Aveda > Redken :/