The staff was supportive and caring. They did everything possible to ensure my comfort. The office itself is lovely and promotes a relaxing atmosphere which is important if one is undergoing a treatment for the first time.
This visit with the hygienist did not live up to your high standards nor with my past experiences with other hygienists in your office. She seemed inexperienced and the only term I can think of is "sloppy." I asked for the nitro when she brought me into the exam room and was told, "No, we are not doing that today." I asked if there was any reason why not and she did then go and ask somebody. Eventually, I was hooked up, although I had the feeling she was not quite sure what she was doing. At one point, I felt like to confessing to all crimes because I was swallowing more water than she was being pulled out by the tube...sort of like waterboarding. In all seriousness, I adore Dr. Coi and the fact that I can bring Leila. I love the office and everyone in it, except my last hygienist. If she is still there for my next visit, please do not schedule me with her.