I was expecting Dave Sessions and a new tech came to work on my MAC. I had an issue with Spam and was told to try a couple things--now I get even more Spam. Needed help with a greeting card website and did not get that resolved, but I can work on that item. We tried changing password for FaceBook and still cannot log on. Had to take my iPad to AT & T as I was getting Google Search Engine on it and Safari on Mac Desktop,so the two computers were not compatible, but I've gotten that issue solved.