This is, without a single doubt, the best experience I have ever had with any technician. Joshua is absolutely a genius. I had several problems and thought from past experiences, it would take him several hours to fix my problems. He completed all tasks and answered all of my questions in a little over one hour.
The company has kept up with me to see if all is well and the communication is absolutely great. All of the people are so patient and nice. They have and are making me feel I am part of the family, so to speak.
I will absolutely tell everyone I know to contact The PC Works whenever they need help with computers.
If I could, I would shout it from the rooftops how happy I am, and so relaxed now, just knowing they will be there for me.