The lounge is wonderful! As a mom of a toddler, I would be happy just relaxing in the serene lounge all day haha! My therapist was great. I felt the service was a little "sales-y", spending a solid 5+ minutes getting me to select flowers for aromatherapy, then after all was said and done, telling it was $18 more. Aside from hat, which was a little off putting, the service was wonderful! I was able to relax in a way i have NEVER done during a massage and actually felt like my body had been rebooted. I look forward to working w her again, but will know what to expect in terms of sales approach and how to decline. I'm not sharing her name bc i want to keep her as my secret!