You have to choose a right person to get an excellent service. Overall, I have great experiences. But last time, in December, I didn’t schedule with the one I like, then I got a bad experience of 75min custom massage because the massagist showed carelessness. She tried to fix it after I pointed it out.
We are sorry to hear that your massage in December was less than extraordinary. If you would like to reach out to our Client Service Coordinator, her email is email@example.com. We appreciate your feedback.