96.5% would refer friends and family to us

5 stars Customer since 2014

Excellent massage

THE pearl modern spa replied:

Thank you Janice! We look forward to seeing you again soon.

4 stars Verified customer

The check out process was LONG and tedious - there was a party of 4 who lingered and loitered for so long, its like they lived there. My friend and I had to wait 20 minutes to check out. That is unreasonable. Other staff should have come to assist in th check out process.

5 stars Customer since 2014

Wonderful experience.

THE pearl modern spa replied:

Thank you Eileen! We look forward to seeing you again soon.

4 stars Verified customer

Great facility, but locker room is too small. Check out took too long, but the massage was great.

THE pearl modern spa replied:

Thank you for your feedback. We are glad to hear you enjoyed your massage.

4 stars Verified customer

The Pearl specializes in making you feel pampered.

I love love love the heated neck wraps.

THE pearl modern spa replied:

Thank you so much for your kind words! We love the neck wraps too, especially this time of year.

4 stars Customer since 2017

The massage was excellent. I was a bit confused about the process of getting ready and where to put things when I was finished. Some signage on the baskets would be helpful.

THE pearl modern spa replied:

Connie, we are so glad you enjoyed your massage. Thank you for your feedback, we will certainly look into that for the future.

5 stars Customer since 2011

I love coming to the Pearl. I have been going there since they opened and I have always had excellent service. You also cannot beat the warm brownie and champagne. Since moving a little further away, i am not able to go as often as i used to but it is always a treat to return. My facial with Keenya yesterday was great and I will be back for sure.

THE pearl modern spa replied:

Gabrielle, it means so much that you made the trip to see us for your facial, and that you have continued to join us for so long! We are already looking forward to your next appointment.

5 stars Customer since 2015

Great experience

THE pearl modern spa replied:

Thank you Dawn!

5 stars Customer since 2015

My experience was excellent! I was greeted, checked in, offered to have my coat checked, and a beverage within the first few minutes of entering. The staff was welcoming and warm and professional. The pedicure treatment was relaxing. Suzy, the technician, gave special attention to my needs, ie water temperature, massage chair, and beverage. The music was soothing as was the candle fragrance. After my spa treatment, Suzy escorted me to the lounge area for my pedicure to dry properly and more relaxation. I was offered another beverage and a warm neck wrap. My experience was wonderful!

THE pearl modern spa replied:

Susan, we are so pleased to hear you enjoyed your experience! We look forward to seeing you for your next appointment with Suzy. Thank you!

5 stars Verified customer

Always Enjoy my Time there. Scheduled Service was Excellent.

THE pearl modern spa replied:

Thank you so much for your feedback. We will certainly keep that in mind for the future. We are glad you enjoyed yourself!

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