Pros: Getting an appointment was easy, short wait times, full service options, Everyone who worked there was very nice, I felt welcomed, There was high end equipment, prices are a great value for care.
Cons: Parking was odd, no electronic medical files so the paper files filled a large space, while fairly clean everything looked dingy ie discolored floors and duct taped floors, Those things make me wonder if the care for the animals is also a patch job or if they care so much for the animals that the facility is an afterthought.
So far the positives outweigh the negatives and I hope to be able to review higher ratings after receiving more services. I do not have the experience to rate a lot of what is offered or how emergency care is handled. I do plan to return for vet care, grooming and possibly boarding.