100.0% would refer friends and family to us

5 stars Customer since 2013

On time and on budget. Very responsive.

5 stars Customer since 2014

Plumbing Artisans - the plumber that came fixed several things that we had put off for a while. The spray device in our sink, water temp. In our hot water tank, and a sump pump hose. He came prepared with the right equipment, and was efficient in its use. I would recommend them highly.

5 stars Customer since 2015

I decided my old plumber had lost his spark; it's time for him to retire. So I got a referral to The Plumbing Artisans from HomeAdvisor and called them up. Bill did a couple of complicated jobs which included having to call, source and immediately go get parts. Bill showed me better ways of doing both jobs. I am very impressed with his can-do attitude. When my old plumber would have griped and scheduled a second appointment, Bill just got it all done in a morning. It was a relatively expensive job, but worth every penny to have it done so well, leaving me in total confidence. It's just unwise to try to "cheap out" on important home maintenance like this!

The Plumbing Artisans is my new, and hopefully long-term, plumber!

5 stars Customer since 2015

My first call to this plumber was a very satisfactory experience. I had a whole house water filter and utility sink faucet that needed to be installed. He determined that the filter needed a support bracket that did not come in the box, made an excellent recommendation for redirecting the pipes to secure the filter firmly and make it more accessible.

On installing the faucet in the (unheated) garage utility sink, he noticed problems with the sink. I asked him to install a better sink. He called suppliers and went right out and got the needed bracket and sink and completed the installations.

I am very pleased with the results. All the work, including picking up the items at the suppliers, was completed in a couple of hours. The total cost was fairly high but I feel quite fair for such a job well done.

I will definitely be calling Bill Duncan for my future plumbing jobs.

4 stars Customer since 2015

Your service men were prompt, efficient, answered all questions and cleaned up afterwards.

4 stars Customer since 2015

Fixed the problem in a timely manner. So far so good!

3 stars Customer since 2014

William did good work and was careful and courteous on the job. He kindly referred us to another specialist to us for a related problem. However, communication could be better. I felt like I had to keep inquiring to find out when to expect to see them. Not returning phone calls or messages is common amongst plumbers (who I assume have to run their businesses while they are doing their jobs), but it's very frustrating.

1 stars Verified customer

Your response was two days late. Repair completed by another plumber yesterday.

5 stars Customer since 2013

Great service done by great people! I moves in my own new house, a year ago, there were Plumbing problems in the basement; i wanted some new updated sinks and new toilets. I picked randomly from "yellow page" several plumbers: I heard them all : estiments by the phone without even look at the job site, the way is going to get done without seing

it, some others didn't bother with such a "small job"... The only one outstanding was "The Plumbing Artisans". Bill, the owner, was prompt, professional, with the right work attitude. He showed up at the time he said, he estimated right the amount of time needed for the job and he gave

us a fair price! Work got done, I was happy with the outcome, and when something else came up, guess who I called?... Bill! He never disappointed us! Thanks, Bill! "The plumbing Artisans" is the best plumbing service in Fairfield County!

5 stars Customer since 2013

Plumbing Artisans has been an exceptional resource for all of my plumbing needs in my Westport home. I have called on them for scheduled projects aa well as unrelated emergencies. They are very professional in tall aspects - courteous, punctual, reliable in their service, trustworthy, time-efficient, righteously priced. And they leave their work area properly cleaned and restored before leaving the premises.

I am delighted to give my recommendation for The Plumbing Artisan LLC.


Jan T.