I want to start off by saying that I like coming to this establishment because of it's sustainability practices and commitment to do well not just by their clients but their employees as well. However, I can no longer entrust my curls to the stylists. I explicitly said that my hair needed trimming of the ends and a better shaping in the front without sacrificing too much length. My hair was cut extremely short. I went from having a ponytail & being able to put my hair into a bun to barely a ponytail. I am very not happy about that at all. All I can do is wait for it to grow back and figure out how to hide my hair. Upset, would be an understatement. If the stylist foresaw that what I was requesting meant a complete abomination of my length and volume then the stylist should have stated that before proceeding to bring my hair to a Jerry curl/ curly fro, that I have to deal with now. When it comes to my curly hair unfortunately this place does not make the cut. But I do and have enjoyed the other services offered in this establishment in the past, I will stick to those only, moving forward.