The waxing experience was quite painful, but that is to be expected. I enjoyed the conversation while having the service done, it made it easier to get through. The only complaint was how long I had to wait before being seen (about 45minutes) even though I arrived right on time. Great atmosphere and people at the end of the day.
Hi Rachel - We apologize deeply for you having to wait. We appreciate that your time is very valuable and we, as a team here at the Skin Bar, try to do everything we can to stay on schedule, but the unfortunate reality is that sometimes we get behind and it can be difficult to catch up as it snowballs throughout the day. This is no excuse, and we hope that you will give us here a chance to make it up to you. Thank you for your feedback, it's the only way we can improve, and again, we apologize for your negative experience.