I had a partial highlight/lowlight service done with a bang trim that was all done in about 40 minutes which was great, but my issue is that this cost me $75.00 and I felt that this was just a average service and not the spa experience that the Spa At Club Northwest in known for. I would have at least thought I would have gotten a great head massage with my partial quickie shampoo. So I would probably not come back for any more services and I would not recommend to my friends and family this establishment. Way overpriced for the service that I got.
We're sorry to hear about your experience and want to thank you for your time and for letting us know. We would love to make this right for you and we guarantee our work. If we could get your name we'll issue you a Gift Certificate as an appreciation and as a chance for us to make it up to you. My name is Ashley and I'd love to hear back from you. My email is email@example.com or you can call 541-476-5893, what ever is convienent. Thank you.
Always friendly staff, they truly care & remember who you are. I haven't been in for about 6 months & needed to find a certain shade of makeup which I previously purchased. She didn't ask for my name & found what I purchased last. Now that's customer service!