I was looking forward to my spa day I anticipated receiving a mimosa, a robe and slippers didn't get any of these. Had to dress and undress a couple of times Was not informed about complimentary sauna, steam room ect . My daughter booked my spa day I didn't get a brochure before my spa day, so didn't know about these complimentary services, and was not informed by your staff My daughter wanted me to have a special day Your staff didn't make me comfortable at all I will not recommend
Thank you so much for giving us the opportunity to learn about your experience and the fantastic coaching opportunities it created for us with our staff. We are so grateful for the time you have taken to do this. I left a message for you last week and do hope to hear back from you soon so we can discuss your experience further. We hope to have the opportunity to serve you again in the future.