Name: SPA at The Rockaway Hotel
Address: 108-10 Rockaway Beach Dr, Rockaway Park, NY, 11694
Telephone: (718) 489-8916

SPA at The Rockaway Hotel

Spa

4.5 stars 629 reviews

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108-10 Rockaway Beach Dr
Rockaway Park, NY 11694

(718) 489-8916

https://www.therockawayhotel.com/

Mon - Fri: 9:00AM - 6:00PM

Sat - Sun: 9:00AM - 7:00PM

89.2% would refer friends and family to us

3 stars Anonymous Featured review

I didn’t appreciate that I was told I wasn’t welcome to use the facilities or have lunch at the pool after my spa service.

This was my second massage here and both times were sub par. Massage therapist told me she could only do very light pressure unless I paid more.

3 months ago

SPA at The Rockaway Hotel replied:

Thank you for sharing your feedback about your recent spa visit. Just to clarify, access to the hotel's facilities is restricted to one hour before your appointment to ensure a peaceful and punctual experience for all guests. I understand there may have been confusion about the massage pressure and the availability of deep tissue as a paid upgrade. Deep tissue massage is indeed available at an extra charge, and our therapists are skilled at adapting techniques to suit each guest's preferences. We would have appreciated the opportunity to discuss these concerns in person. If you choose to return, please raise your concerns with the front desk, and we will address them promptly and appropriately. Thank you!

5 stars elieen F Customer since 2024