108-10 Rockaway Beach Dr
Rockaway Park,
NY
11694
(718) 489-8916
Mon - Fri: 9:00AM - 6:00PM
Sat - Sun: 9:00AM - 7:00PM
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
3 stars Anonymous Featured review
I didn’t appreciate that I was told I wasn’t welcome to use the facilities or have lunch at the pool after my spa service.
This was my second massage here and both times were sub par. Massage therapist told me she could only do very light pressure unless I paid more.
Thank you for sharing your feedback about your recent spa visit. Just to clarify, access to the hotel's facilities is restricted to one hour before your appointment to ensure a peaceful and punctual experience for all guests. I understand there may have been confusion about the massage pressure and the availability of deep tissue as a paid upgrade. Deep tissue massage is indeed available at an extra charge, and our therapists are skilled at adapting techniques to suit each guest's preferences. We would have appreciated the opportunity to discuss these concerns in person. If you choose to return, please raise your concerns with the front desk, and we will address them promptly and appropriately. Thank you!
5 stars Kerry M Customer since 2024
Wonderful service
3 stars Elizabeth L Customer since 2024
i loved the esthetic of the spa, it was very beautiful & soothing. the front desk receptionist was amazing, she made me ... Read More
5 stars Anonymous Verified customer
Spa Shop - brilliant guidance on skincare products.
4 stars maria R Customer since 2024
Staff is very friendly, professional and helpful.
5 stars Anonymous Verified customer
Great experience would go back!
5 stars Anonymous Verified customer
Great facial, wonderful staff and the sauna was really transformative!
5 stars China E Customer since 2024
Everything was absolutely amazing! I will definitely be back for sure. Everyone was so nice and attentive. I had a facia ... Read More
5 stars Kate D Customer since 2022
Small, peaceful and squeaky clean! The spa never disappoints. Lovely staff and top notch talent in body work and facials ... Read More
5 stars Lisa P Customer since 2023
she made me feel like New person
5 stars Pamela T Customer since 2022
I thought the service was excellent! I had a large break between my services and was able to get a bite at Marge’s and s ... Read More
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