108-10 Rockaway Beach Dr
Rockaway Park,
NY
11694
(718) 489-8916
Mon - Fri: 9:00AM - 6:00PM
Sat - Sun: 9:00AM - 7:00PM
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
3 stars Anonymous Featured review
I didn’t appreciate that I was told I wasn’t welcome to use the facilities or have lunch at the pool after my spa service.
This was my second massage here and both times were sub par. Massage therapist told me she could only do very light pressure unless I paid more.
Thank you for sharing your feedback about your recent spa visit. Just to clarify, access to the hotel's facilities is restricted to one hour before your appointment to ensure a peaceful and punctual experience for all guests. I understand there may have been confusion about the massage pressure and the availability of deep tissue as a paid upgrade. Deep tissue massage is indeed available at an extra charge, and our therapists are skilled at adapting techniques to suit each guest's preferences. We would have appreciated the opportunity to discuss these concerns in person. If you choose to return, please raise your concerns with the front desk, and we will address them promptly and appropriately. Thank you!
5 stars Yvonne R Verified customer
I loved every thing about my facial. Extra bonus was the fabulous infrared sauna, Afterwards I enjoyed my glass of cham ... Read More
5 stars Anonymous Verified customer
The staff and environment were very welcoming. Loved the ambiance of the place. It was very esthetically pleasing. Hats ... Read More
5 stars Sarah K Customer since 2024
Can not rave about Jenean enough. She went above and beyond her job to make my friend, who was going through a hard time ... Read More
5 stars Lorrie D Customer since 2023
Great massage and wonderful spa experience!
5 stars Anonymous Verified customer
Great staff, spa, and food. Pool could be warmer but everything else was absolutelty fabulous!
5 stars Victor S Customer since 2024
Amazing massage, beautiful space, and incredibly kind staff!
5 stars Anette L Customer since 2024
My husband and I had a wonderful experience. Great massages. Did not get the couples experience we were told due to a fl ... Read More
5 stars Dawn A Customer since 2024
Staff and service exxellent
5 stars Novia M Customer since 2024
Great service and staff
5 stars Tracey S Customer since 2024
Wonderful experience ...the massage was amazing and Abigail was so professional and nice.